Hello and thank you for visiting our support page. We have made a range of supporting documentation, guides, resources available to assist your work with the Eye Tech platform.
Have a support query concerning your Eye Tech product(s)? We attempt to address the most common support queries and provide answers through FAQ section. If you cannot find an answer or solution to your question, our engineers are happy to help you and can be contacted through our support contact details.
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Q: How can I login to my account? A: You can log in to your account using the following link. Use the provided purchase ID when you purchased the product to login. |
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Q: Where can i find the Product key? A: You can get the product key on the email sent to you when you purchased the product. Or you can log in using the following link to get the product key. A sample Product Key is shown below for your reference,
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Q: I have a Purchase ID, what do I do? A: Use the Purchase ID and log in to your account using the following link to get your Product Key. |
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Q: I am using the product in an enclosed environment. How can I activate the product? A: You can activate the product offline using the guidelines provided in the user manual. Please refer to the specific user manual for more details on offline activation. |
| User Testimonials | |
| Participate to User Testimonials (Google Form) |
Eye Test KFR supports Windows operating system only.
| Operating System | Windows 10 - 64 bit edition |
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| Processor |
Intel® Core i5 2.0 GHz processor Processor with 4 physical Cores or more (4 Core) |
| Memory | 8GB RAM |
| Disk space | 150 MB |
| Network | Stable Internet connection |
| Eye Test KFR 2020 - System Requirements | |
| Eye Test KFR v1 - System Requirements |
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Eye Test XL - User Manual
Eye Test XL hardware unit is currently in development and will be available within next year. The user manual for the Eye Test XL hardware unit will be available once the product is available to pre-order. |